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Customer Service Coordinator - French - Amsterdam

ID:
4459543
Data:
18-08-2017
Empresa:
Abroad Experience Recruitment Agency
País:
Holanda
Localidade:
Amsterdam
Categoria(s):
Logística, Compras e Distribuição

Registada há 5 anos no SAPO Emprego 129273 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Our international client with their European office in the Amsterdam area is looking for a self motivated candidate to join their driven international team. Attributes we are looking for in potential candidates are adaptability, self drive and excellent communication and commercial skills. Although not a must, the ideal candidate has previous experience in B2B sales support within a medical/pharmaceutical environment.

Main Tasks

  • Ensure high levels of customer interaction and satisfaction
  • Manage customer orders and enter all relevant data accurately into the customer database
  • Ensure orders are shipped correctly and manage any issues arising from the shipment process
  • Perform after-sales activities
  • Maintain strong contact and communication lines with internal departments providing them with clear, concise information in a timely manner
  • Completing projects with little supervision and/or direction;
  • Following up on and qualifying new customer leads, and making proactive outbound calls to potential customers
  • Ad hoc activities as assigned by supervisor.

Requirements

  • Native level of French language skills, plus a fluent level of English language skills
  • Dutch or other EU language skills are a pre
  • Business or commercial education; Bachelors degree is preferred;
  • 3+ years experience in an international order management/customer service environment
  • Previous experience in the pharmaceutical / life science sector is an advantage;
  • Demonstrated stable B2B customer service experience in an international environment
  • Strong commercial background
  • Self motivated candidate who is able to quickly understand technical product lines
  • Excellent CRM experience and sound working knowledge of MS Office desired

Employment Type: Permanent
Duration:
Work Hours: Full Time
Salary Currency: Euro . EUR
Salary Period: Annual
Salary (Additional):

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