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Dutch Technical Support - Lisbon, Portugal

ID:
4623182
Data:
16-10-2017
Empresa:
Sitel Portugal
País:
Portugal
Distrito:
Lisboa
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

We are Sitel

Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.

We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.

Registada há 7 anos no SAPO Emprego 3022 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Do you want to start an international career?

Do you want to support one of the largest brands in the world?

Do you want to work in a great multicultural environment?

 

We are Sitel

We provide customer support services to multinational companies in several business industries such as tourism, healthcare, hardware/software, retail and e-commerce, among others.

We live by a People First mindset, encouraging individual and team growth towards common goals while respecting our differences. 

If you wish to develop your communication skills in a high-energy multicultural environment, with access to continuous training, join us!

 

Our Client

Our client is a provider of printing and imaging products, software, solutions and services, in more than 170 countries, that help customers save time and money.

 

Primary Responsibilities

As a customer advisor on this project, you will be part of a creative, highly trained team of global specialists responsible for troubleshooting and resolving quality or connection issues on customer’s hardware environments, as well as providing technical support for Dutch business clients and hardware end users.

 

What we are looking for

Mandatory Skills

  • Dutch native speaker
  • Good understanding of English
  • Excellent communication skills
  • Technical aptitude and ability to pick up new technology quickly

 

Preferential Skills

  • Previous technical customer service or contact center experience
  • Good troubleshooting skills and analytical thinking
  • Knowledge and understanding of hardware and printers

 

Our Offer

At Sitel, we believe our people are our most important asset and therefore we take pride in finding the best, most talented and driven employees.

Among the benefits of working with us are:

  • Competitive salary (14 monthly payments per year)
  • Monthly meal allowance
  • Monthly performance bonus
  • Monthly language bonus
  • Relocation package to Portugal (including travel and accommodation costs)
  • Help in finding accommodation in Lisbon
  • Private Healthcare + Dental insurance
  • English speaking Doctor on site
  • Stable working hours (Monday to Friday, 8 am to 5 pm)
  • Great office location with easy access by public transport
  • Initial training fully paid by Sitel and included in the contract
  • Continuous training and development

We take care of you and your development and make sure that you have the right conditions to deliver the best results.

To apply, please submit your resume as soon as possible with the following reference: LEX/DU/SE.

Pesquise também por: dutch  |  holandês  |  holandes  |  helpdesk

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