Encontre o emprego certo

Tem 22.789 ofertas que pode consultar


Este anúncio já não se encontra disponível



Sugerimos que utilize as ferramentas de pesquisa para consultar outras oportunidades de acordo com o seu perfil.




Customer Support Professional - French - Amsterdam

ID:
4908170
Data:
12-01-2018
Empresa:
Abroad Experience Recruitment Agency
País:
Holanda
Localidade:
Amsterdam
Categoria(s):
Call-Center, Helpdesk e Telemarketing

Registada há 5 anos no SAPO Emprego 132879 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Our international client based in Amsterdam are looking for a Customer Support professional who will be responsible for taking inbound calls from prospective customers. The calls are regarding queries from a worldwide brand and are to be addressed in a professional manner providing the highest level of customer service. It is important to maintain a good knowledge of the fashion sector and the latest products in the industry.

Main Tasks

  • Offering customer service to end users in relation to a wide range of products
  • Answering emails from customers
  • Ensure customer satisfaction by providing timely and accurate information
  • Logging detailed and accurate case notes to ensure optimal assistance for customers
  • Learn and retain a thorough working knowledge of all existing and new products
  • Attend team meeting/additional training sessions as scheduled
  • Share best practices and encourage development with staff and peers

Requirements

  • Intermediate vocational education (MBO)
  • Fluency in French and English language
  • Software related knowledge and aptitude is a plus
  • Sales mindset: outstanding listening skills and passion to find the right solution for the customer, while also closing the sale and potentially up-selling the customer
  • Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail and you have a good writing expression.
  • You are a performance driven person comfortable working in fast-paced environments.
  • You are outgoing and approachable, with excellent customer service and enjoy working in a team environment.
  • Well-organized, accurate, you are detail-oriented, professional and courteous with high self motivation.
  • Available to potentially work afternoons, evenings, weekends, and holidays.

The offer

  • An exciting job in an international environment in Amsterdam
  • Attendance bonus system
  • Referral bonus system
  • Irregular hours compensation
  • Location: easy to reach by Public Transport
  • Travel costs compensation possibilities for development and promotions
  • Health Insurance Benefits
  • Pension plan
Employment Type: Permanent
Duration:
Work Hours: Full Time
Salary Currency: Euro . EUR
Salary Period: Annual
Salary (Additional):

Publicidade

SAPO EMPREGO

Não perca nem mais uma oportunidade!

As melhores ofertas de Emprego no seu email de segunda a sexta.

Subscrever Newsletter

Procura por Data de Publicação

Procura por País

Procura por Categoria

Procura por Experiência Profissional

Procura por Habilitações Académicas

Siga-nos em:
Twitter   Facebook   LinkedIn   RSS   MEO Kanal - SAPO Emprego