Encontre o emprego certo

Tem 36.384 ofertas que pode consultar

Este anúncio já não se encontra disponível

Sugerimos que utilize as ferramentas de pesquisa para consultar outras oportunidades de acordo com o seu perfil.

ITIL Process Consultant

Palm Mason
Informática e Tecnologias

Registada há 5 anos no SAPO Emprego 147211 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

We are looking for an ITIL Process Consultant/Tooling Expert for a prestigious client in Paris.

What you'll do:

- Define, design, transition and improve the IT Service management processes of Change and Release Management, Service Transition (AIS), Incident and Problem Management including the definition of roles, metrics and Key Performance Indicators (KPIs).
- As part of the implementation and embedding of key processes, coach and support the IT team during the implementation and embedding phase of delivery.
- Ensure the standards implemented meet industry standard and best practice such that they can be understand and followed by both Third Parties alike.
- Design services that define IT Service Level Agreements (SLAs) underpinned by Operating Level Agreements (OLAs) that can be aligned to vendor/supplier contracts.
- Maintain oversight and understanding of technical advances, trends and industry best practices in IT Service Management technologies, sourcing strategies, procedures, and changing consumer needs.
- Work with ITSM Tools engineers to provide implementation requirements to enable approved processes to become operational in our standardised ITSM Toolset


ITIL and Excel: good knowledge

Employment Type: Contract
Work Hours: Not Specified
Salary: 45000
Salary Currency: British Pound . GBP
Salary Period: Daily
Salary (Additional):

Pesquise também por: ITIL Process Consultant


Subscreva a Newsletter


Procura por Data de Publicação

Procura por País

Procura por Categoria

Procura por Experiência Profissional

Procura por Habilitações Académicas

Siga-nos em:
Twitter   Facebook   LinkedIn   RSS   MEO Kanal - SAPO Emprego