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Italian Airline Customer Support - Lisbon

ID:
5011899
Data:
13-02-2018
Empresa:
Sitel Portugal
País:
Portugal
Distrito:
Lisboa
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

We are one of the world’s leading outsourcing providers of customer experience management. 
Great customer experience starts with great people that are well trained and equipped to add value to and address the needs of the customers. 

As a customer experience provider, Sitel offers a range of career opportunities throughout our global locations. We seek individuals who can build trust with our clients, deliver operational excellence, coach and inspire others and lead global support teams. Additionally, we are committed to helping to cultivate life and job skills in our passionate people who share a desire to develop both personally and professionally. 

Become part of our Sitel team and experience your career now. 

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Registada há 7 anos no SAPO Emprego 2565 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

About Us

 

Do you want to start an international career?

Do you want to support one of the largest brands in the world?

Do you want to work in a great multicultural environment?

 

We are Sitel

We provide customer support services to multinational companies in several business industries such as tourism, healthcare, hardware/software, retail and e-commerce, among others.

We live by a People First mindset, encouraging individual and team growth towards common goals while respecting our differences. 

If you wish to develop your communication skills in a high-energy multicultural environment, with access to continuous training, join us!

 

Our Client

Our client is one of the world’s leading airlines, which flies to over 100 destinations.

Start a career in tourism with one of the world’s largest commercial airlines. Develop valuable skills and knowledge in the travel industry. Embrace a dynamic working environment with professional mobility. Take advantage of schedule flexibility that adapts to your lifestyle.

 

Primary Responsibilities

 

As a customer advisor on this project, you will be part of a creative, highly trained team of global specialists responsible for dealing with all customer enquiries, ensuring the highest levels of service.

 

Requirements

 

Mandatory Skills

  • Italian native speaker
  • Strong English skills
  • Excellent communication skills
  • Computer skills and ability to pick up new technology quickly

 

Preferential Skills

  • Customer support experience
  • Previous experience in the travel business
  • Previous experience with Amadeus software

 

 

Our Offer

 

At Sitel, we believe our people are our most important asset and therefore we take pride in finding the best, most talented and driven employees.

Among the benefits of working with us are:

  • Competitive salary (14 monthly payments per year)
  • Monthly meal allowance
  • Monthly performance bonus
  • Relocation package to Portugal (including travel and accommodation costs)
  • Help in finding accommodation in Lisbon
  • Private Healthcare + Dental insurance
  • English speaking Doctor on site
  • Stable working hours – Monday to Saturday, 8 am to 5 pm or 10 am to 7 pm
  • Great office location with easy access by public transport
  • Initial training fully paid by Sitel and included in the contract
  • Continuous training and development

We take care of you and your development and make sure that you have the right conditions to deliver the best results.

To apply, please submit your resume as soon as possible with the following reference: IB/IT/SE

 

For non-EU applicants it is mandatory to hold a valid work permit.

Pesquise também por: italian  |  italiano  |  apoio ao cliente

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