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Service Desk Working Team Leader (m/f)

Sellbytel / Group
Intervalo salarial:
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Descrição da Empresa

The SELLBYTEL Group is one of the world’s leading international outsourcing experts. And the diversity of our solutions is correspondingly large and individual. By providing innovation, the SELLBYTEL Group has been assisting clients in the fields of sales, service, support, human resources, training, healthcare and back office solutions  throughout the world for more than 26 years. We not only work for global top brands, we live and breathe their products, services and solutions.

Our success is based on the principles of transparency, efficiency and quality. These are the standards against which we are measured. Come and see for yourself: our outsourcing solutions reduce costs, improve economic success and uncover new potential.

Registada há 7 anos no SAPO Emprego 1109 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Service Desk Working Team Leader (m/f)


Mission: The Team Leader is responsible for support our service desk team in achieving their targets, improve project goals and provide reports and forecasts to the Upper Management and the Client.


Your main tasks:

- Focus, motivate and inspire the team in order to reach their goals and targets;

- Proactively support the team to improve performance;

- Provide leadership, support and coaching to the team;

- Assure procedures are being followed as established by the Client;

- Update and report team activities;

- Maintain a good environment/team spirit within the team.


 Our profile of preference:

- Previous experience in a team leader position;

- Good knowledge of English, Portuguese and Spanish (compulsory);

- Excellent communication and organizational skills;

- Reliable, self-driven and result-oriented personality;

- Strong relationship skills.


Our offer:

- Attractive salary package;

- Full time position;

- Possibility to participate in a growing project;

- Starting date: March 2018;

- Work place: Taguspark – Oeiras, Portugal.

Pesquise também por: team leader  |  service  |  english



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