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Customer Support-Turkey

ID:
5390202
Data:
04-05-2018
Empresa:
UOL BoaCompra
País:
Portugal
Distrito:
Lisboa
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Registada há 3 anos no SAPO Emprego 5 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Reference No. PT LX-0035

At UOL BoaCompra we service over 4500 titles from more than 180 gaming developers/publishers from around the world in Brazil, ES-LATAM, Portugal, Spain and Turkey.

UOL BoaCompra has currently a Customer Support position available, at the Lisbon office, for the Turkish Market.

 Responsibilities 

  • Interaction with customers via Customer Support channels (phone, chat, e-mail and social media);
  • Leading customers through the BoaCompra payment system;
  • Identifying and analyzing Customer Support issues and report to the Project Manager.

 Requirements 

  • Turkish Native, Fluent in English (CEFR C2);
  • General know-how of online payment methods;
  • Strong interpersonal skills and a professional attitude;
  • Proficient with Microsoft Office, or equivalent tools;
  • Ability to work successfully in a fast-paced, dynamic and young environment with significant responsibility.
  • Ability to work with a rotational shift with rest of the team on the weekends when necessary

 Pluses 

  • Previous Customer Support experience;
  • Experience in managing or supporting online communities;
  • Previous experience within game developer or publisher company;
  • Passion for gaming and background in retail or online gaming industry;
  • Portuguese level (CEFR B2)

 

Make sure you use the correct reference number; applications not made in English will not be accepted; 

 

 

 

 

 

 

Pesquise também por: Customer Support Turkey

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