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Swedish Customer Support Agent

ID:
5529849
Data:
13-06-2018
Empresa:
Betting Connections
País:
Malta
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

With more than 32 professionals, Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry.

We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

We operate throughout most European countries and all of the iGaming hubs across the globe, currently providing support for the industry’s leading operators and suppliers! We are 100% committed to making that perfect match between employers and jobseekers across all functions within the industry.

 

Registada há 1 ano no SAPO Emprego 975 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Responsibilities:
 

  • Recommend potential products or services to management by collecting customer information and analyzing customer needs. 
  • Clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem. 
  • Refer unresolved customer grievances to designated departments for further investigation. 
  • Outbound calling. 
  • Report any errors on site to correct department/3rd party provider. 
  • Assist the customer’s queries via chat, email, telephone. 
  • Provide explanations to customers about products/site/policies. 
  • Inform customer of deals and promotions. 
  • Update customer account/details with necessary information when needed. 
  • Being available for the customer queries. 
  • Deliver a high level of customer service to customers. 

Pesquise também por: Swedish  |  Customer  |  Support  |  igaming

Publicidade

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