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English Customer Care Support (M/F) - LISBON

ID:
5532258
Data:
14-06-2018
Empresa:
500492310
País:
Portugal
Distrito:
Lisboa
Localidade:
Lisboa
Categoria(s):
Informática e Tecnologias
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

Continua a tentar encontrar o emprego de sonho? Não consegue decidir o que quer fazer? Não tem tempo para uma carreira a tempo inteiro? A Manpower pode ajudá-lo. Na Manpower, fazemos muito mais do que simplesmente dar emprego. Damos oportunidades de carreira com a flexibilidade de combinar praticamente qualquer estilo de vida. O nosso ponto de partida é: atribuir-lhe tarefas onde pode ser bem sucedido, e que lhe dão a oportunidade de adquirir experiência profissional valiosa em empresas nacionais reconhecidas e de todas as dimensões. A Manpower oferece grandes oportunidades de emprego em empresas de renome, um conjunto abrangente de benefícios, horários flexíveis, segurança gratuita on-line e treino das suas capacidades. Damos-lhe oportunidades de qualidade para o seu futuro… e para a sua vida.

Registada há 6 anos no SAPO Emprego 2231 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Manpower Portugal is looking for someone FLUENT IN ENGLISH to work in Lisbon.

Are you ready for a new adventure? You speak fluent French? You see yourself as a detail-obsessed individual with a total customer-is-king attitude?


C'est ça que c’est bon! What are you waiting for?

 

Currently we are seeking English speaking CSR’s to strengthen our team in LISBON, PORTUGAL. Apply now!

 

The client:

One of the top multinational technology companies that creates and develops electronics, computer software and online services.

 

Responsibilities:

As a CSR you will be responsible for handling inquiries, queries, troubleshoot technical issues.

You will provide solutions to consumers and deliver an exceptional customer experience with every interaction in specified native or near-native language by phone and email.
To act with autonomy and creativity to delight and astound customers with knowledge and passion for our products.

You will also look for opportunities to improve the customer experience by sharing consumer feedback and recommendations with our client.

Order Support: delivery management, shipping investigations, inbound returns, customer outreach, ad hoc escalations related to customer purchases

 

Manual Fraud Review: reviewing and researching orders that have been flagged for manual review.

 

 

Profile:

• Obsess over the Customer experience

• Are detail oriented

• Have both verbal and written communication skills

• Be native or near-native speakers in English [C1/C2]

• Excellent English skills

• Abilities to provide both critical thinking and problem solving skills

• Demonstrate confident decision-making and sound judgment abilities

• Resourceful research and resolution abilities

• Phone soft skills (soft skills are considered skills such as communication abilities, language skills, cognitive or emotional empathy, and leadership traits)

• Results oriented

• Team player

 

Join us in a vibrant, multi-cultural city centre environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with highly prestigious brands!

Send your CV in order to apply.

Pesquise também por: english fraud lisbon

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