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Customer service representative

ID:
5641075
Data:
12-07-2018
Empresa:
Randstad Multilingual Recruitment Banen
País:
Holanda
Localidade:
Noord-Holland
Categoria(s):
Comercial e Vendas

Registada há 6 anos no SAPO Emprego 132764 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

We are offering a great job opportunity at as a Customer Care Specialist for the reservations department with a leading car rental company. Their business approach differs from the traditional car rental companies, which has enabled them to continue building their business on a European scale. Founded 25 years ago in Germany, they want to continue to deliver an excellent customer experience and service their B2B and B2C clients to the fullest. You will be an integral part of the French Dutch customer service team, that is servicing mainly B2B clients and helps to find tailor made solutions for their B2C clients.
We offer
We offer you a long term position at a fun and informal employer. You will be trained in the Munich office and the client will cover all costs for the training. Initially you will be working on a Randstad contract, however it is the intention to commit long term to each other and therefore our client will offer a direct contract after a period of about 6 months. We offer a salary ranging from 2100 and 2350 per months.
Tasks
handling inbound requests from travel agents, tour operators and B2C clients via phone and mail
daily interaction with the international vehicle suppliers regarding availability and rates
draw up tailor made all in car rental solutions for B2C clients
handle last minute request and help solving issues that might arise
communicate, consult and coordinate with colleagues of the Munich office
You are a fitting candidate if..
you speak French and Dutch on a native level, and good English
you are friendly, enjoy client contact, you are patient and reliable
you enjoy working in a team, but you are also able to work independently
flexible and a positive outlook on challenging situations
you are driven by quality and delivering excellent service Uiteraard staat deze vacature open voor zowel mannen als vrouwen. Employment Type: Permanent
Duration:
Work Hours: Full Time
Salary Currency: Euro . EUR
Salary Period: Annual
Salary (Additional):

Pesquise também por: Customer service representative

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