SITEL is a Multinational Contact Centre Outsourcing Provider Company, in Portugal for 30 years and now with a team of 1200 associates. We believe Portugal is one of the best places to live and work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are growing in a sustained and strategic way.
SITEL Portugal is one of the top performers in Contact Center Industry. Our proven multilingual capacities and relocation expertise are a key factor in SITEL sustained growth.
1. Start an international career;
2. Being involved in projects for worldwide brands;
3. Be part of a successful and growing company;
4. Meet people from all over the world;
5. Develop your language skills in an international environment.
Detalhe da Função
Summary of Primary Job Responsibilities
Currently we are now recruiting for one of our most important clients in the field of Headphones' Professional Audio, for the position of Technical Support Advisor (Inbound). They put together its headphone brand with vogue, sports, rock and other popular words. Headphones assemble leading, sophisticated, durable earphones producing engineering feature exceptional sound effects.
High School degree
Customer Care Experience
Contact Centre Helpdesk Experience
Email and chat support experience (Preferable)
French Native Speaker (Eliminatory)
Good understanding of English
Excellent Communicational skills
Proficient in dealing with Headphones´ Professional Audio
Conflict solving qualities
In Sitel Lisbon, our biggest asset is our people and is for them that we work every day to make our company one of the best places to work in Lisbon. Come and meet Sitel!
We want to mean more, counting on you!!