Encontre o emprego certo

Tem 101.257 ofertas que pode consultar


Este anúncio já não se encontra disponível



Sugerimos que utilize as ferramentas de pesquisa para consultar outras oportunidades de acordo com o seu perfil.




Contact Center Operations Manager

ID:
7400745
Data:
23-10-2019
Empresa:
Grupo Egor
País:
Portugal
Distrito:
Lisboa
Categoria(s):
Call-Center, Helpdesk e Telemarketing

Registada há 10 anos no SAPO Emprego 391707 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Company
Our client is one of the fast-growing business in the world’s leading food, beverage, nutrition and wellness company.

Our client is seeking to hire for the Lisbon Office a Customer Relationship Centre Manager (CRC) to lead the CRC team ensuring an efficient, agile and customer-oriented operations.

Responsibilities:
Define and implement the local CRC vision and strategy by developing a strong continuous improvement spirit in the CRC channel, ensure an efficient, manage an agile and customer-oriented operations both internally and at the outsourcer's, lead the CRC operations and manage the CRC budget.

Skills:

  • University degree or equivalent (commercial or business studies);
  • Excellent level of English and communication skill (spoken and written);
  • Salesforce knowledge;
  • Experience in contact centre environment and team laeding;
  • Good capacity for implementation and/or selection of CRC tools (telephony, workforce management, quality coaching, etc);
  • Experience in an international and fast-paced environment.

EGOR - LISBOA

The suitable candidates will be contact in 10 working days.

Pesquise também por: Manager  |  english  |  customer relationship  |  contact centre

SAPO EMPREGO

Não perca nem mais uma oportunidade!

As melhores ofertas de Emprego no seu email de segunda a sexta.

Subscrever Newsletter

Procura por Data de Publicação

Procura por País

Procura por Categoria

Procura por Experiência Profissional

Procura por Habilitações Académicas

Siga-nos em:
Twitter   Facebook   LinkedIn   RSS