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Costumer Care Specialist_French Language (M/F)

Sitel Portugal
Call-Center, Helpdesk e Telemarketing Línguas e Tradução Informática e Tecnologias

Descrição da Empresa

Sitel is a Multinational Contact Centre Company, who represents the best brands, in all kinds of industries all over the world. Sitel provides all kinds of interaction solutions, between companies and their customers. In Portugal, we have at the moment a team of 850 associates, but the continuous growth of business demands a constant increase of our team. Portugal is one of the best places to work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards.

Registada há 4 anos no SAPO Emprego 118 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Summary of Primary Job Responsibilities

Currently we are now recruiting for one of our most important clients in the field of Headphones' Professional Audio, for the position of Costumer Care Specialists (Inbound). They put together its headphone brand with vogue, sports, rock and other popular words. Headphones assemble leading, sophisticated, durable earphones producing engineering feature exceptional sound effects. In this way, we are looking for a professional who enthusiastically respond to inbound calls from members seeking assistance with their devices.


High School diploma

Experience Target

Customer Care Experience
Troubleshooting experience
Email and chat support experience (Preferable)


French Native Speaker (Eliminatory)

High lever for understanding English (training will be provide in English)

Ability to actively listen and determine customer needs
Excellent Communicational skills - typing skills for a chat or email environment

Capability to follow written guidelines for RMA processes and input customer data

Team building and leadership skills
Proficient in dealing with Headphones Professional Audio




In Sitel Lisbon, our biggest asset is our people and is for them that we work every day to make our company one of the best places to work in Lisbon. Come and meet Sitel!

We want to mean more, counting on you!!

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Pesquise também por: inbound  |  apoio técnico  |  francês


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