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Costumer Care Specialist_French Language (M/F)

Sitel Portugal
Call-Center, Helpdesk e Telemarketing Línguas e Tradução Informática e Tecnologias

Descrição da Empresa

We are one of the world’s leading outsourcing providers of customer experience management. 
Great customer experience starts with great people that are well trained and equipped to add value to and address the needs of the customers. 

As a customer experience provider, Sitel offers a range of career opportunities throughout our global locations. We seek individuals who can build trust with our clients, deliver operational excellence, coach and inspire others and lead global support teams. Additionally, we are committed to helping to cultivate life and job skills in our passionate people who share a desire to develop both personally and professionally. 

Become part of our Sitel team and experience your career now. 


Registada há 7 anos no SAPO Emprego 2538 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Summary of Primary Job Responsibilities

Currently we are now recruiting for one of our most important clients in the field of Headphones' Professional Audio, for the position of Costumer Care Specialists (Inbound). They put together its headphone brand with vogue, sports, rock and other popular words. Headphones assemble leading, sophisticated, durable earphones producing engineering feature exceptional sound effects. In this way, we are looking for a professional who enthusiastically respond to inbound calls from members seeking assistance with their devices.


High School diploma

Experience Target

Customer Care Experience
Troubleshooting experience
Email and chat support experience (Preferable)


French Native Speaker (Eliminatory)

High lever for understanding English (training will be provide in English)

Ability to actively listen and determine customer needs
Excellent Communicational skills - typing skills for a chat or email environment

Capability to follow written guidelines for RMA processes and input customer data

Team building and leadership skills
Proficient in dealing with Headphones Professional Audio




In Sitel Lisbon, our biggest asset is our people and is for them that we work every day to make our company one of the best places to work in Lisbon. Come and meet Sitel!

We want to mean more, counting on you!!

Pesquise também por: inbound  |  apoio técnico  |  francês


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