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Inbound Helpdesk Assistant - SPANISH (M/F)

ID:
849858
Data:
19-06-2012
Empresa:
Sitel Portugal
País:
Portugal
Distrito:
Lisboa
Localidade:
Lisboa
Categoria(s):
Call-Center, Helpdesk e Telemarketing Línguas e Tradução Informática e Tecnologias

Descrição da Empresa

We are Sitel

Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.

We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.

Registada há 7 anos no SAPO Emprego 3305 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Sitel is a Multinational Contact Centre Company, who represents the best brands, in all kinds of industries all over the world. Winner of the Best Outsourcing of the World Award, 2008, 2009 e 2010, and distinguished as a Service Excellency Provider by Frost&Sullivan in 2011, Sitel provides all kinds of interaction solutions, between companies and their customers.

In Portugal, we have at the moment a team of 300 associates, but the continuous growth of business demands a constant increase of our team. Portugal is one of the best places to work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards.

Currently, we are now recruiting for one of our most important clients, and one of the biggest and most important Companies in the world in the Computer Technology area, for the position of: Helpdesk - Technical Support: Spanish.

Experience Target:
Helpdesk Technical Support Experience (minimum 6 months)
Experience in Troubleshooting
Experience in dealing with difficult customers
Experience in solving problems
Experience with all MICROSOFT products
Experience in Contact Center

Knowledge/Skills/Abilities: 
Spanish Native Speaker (Eliminatory)
Strong Knowledge of English
Technical knowledge of all MICROSOFT products, such as Operative systems, games, etc.
Excelent Comunicational skills
Team-Player
Conflict solving qualities

Pay Rate:
Base Sallary + Lunch Fee + Bonus
Bonus will only start to be paid after 3 months at work

Work Schedule:
Monday to Friday, 8 am to 6 pm (one hour lunch break)

Please kindly Send your Application to the email below, until June 30th.
In Sitel Lisbon, our biggest asset is our people and is for them that we work every day to make our company one of the best places to work in Lisbon. Come and meet Sitel!

Pesquise também por: Microsoft  |  inbound  |  fulltime  |  spanish  |  espanhol

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