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Facilities Assistant for Sitel - Lisbon, Portugal

Sitel Portugal
Higiene e Segurança/Qualidade
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

Be a global voice. Join Sitel Group.

We are 75,000 people helping people – around the world – one experience at a time. Many of the world's best brands depend on us, and we need great people like you to create unique experiences - 3.5 million times every day.

Are you ready to wow customers? Be bold – join our Talent Community.


Registada há 9 anos no SAPO Emprego 1347 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Grow with us #SitelPortugal


Sitel is a people-driven global company that delivers Customer Experience solutions to some of the world’s best brands. 
Our commitment is to provide the best environment for our associates and allow them to grow and contribute to success.


The job as a Facilities Assistant,
  • Develop policy, procedure, rules, and regulations related to facility management
  • One of the primary contacts between internal and external customers for all facility management related issues
  • Sourcing of office premises, negotiate terms and conditions with the potential landlord and review the tenancy agreements
  • Preparation scope of works or bills of quantities for minor or semi-major renovation works
  • Oversee and manage facility refurbishment and office renovations work as and when needed
  • Sourcing quotation from several contractors, vendors, and suppliers until the appointment
  • Calculate and compare costs for goods and services to maximize cost-effectiveness, negotiate contracts to optimize delivery and cost-saving
  • Coordinate and monitor activities of contract suppliers, manage contractor and vendor relationships
  • Manage, review and renew the service contracts, tenancy agreement to ensure facility management needs are being met
  • Ensure delivery schedules, quantity and quality criteria are met, check completed work by contractors and vendors
  • Verify invoice to match with the contract or agreed pricing, purchase order and any other invoice related to Facility Management
  • Responsible for the procurement of facility items and ensure the safety & security of office premises
  • Provide prompt response to requests and issues from internal and external customers
  • Undertake the maintenance office premises, electrical, mechanical, equipment, furniture and any other facility items in the events of failure
  • Monitor maintenance expenses and payments, develop and implement cost reduction initiatives
  • Advise internal and external customers on monitor energy efficiency
  • Liaise with local authorities, building condominium and landlord for any issues related to office premises
  • Ensure compliance with health and safety standards and industry codes
  • Act as a safety coordinator for matters related to health, safety, and environment
The right profile,
  • Proficient English level (C1 and above)
  • Professional Certificate/Diploma/Bachelor in Property Management, Business Administration or equivalent
  • Possess good hands-on experience in Facilities Management, Facilities Engineering or equivalent
  • Minimum of 2 years’ experience in facilities management, project management, or construction management
  • Solid MS Word and MS Excel experience
  • Good communication and negotiation skills
  • Good planning and organizational skills
  • Possess good problem analysis skills and the ability to make decisions
  • A ‘can do’ attitude in facing challenges and problem-solving
  • Customer service orientation and team player
  • Working knowledge of facility management, procurement, and contracts
  • Working knowledge of electrical and mechanical systems would be preferred
  • For non-EU applicants, a valid work permit is required
We work hard and reward harder,
  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Flexible working schedule
  • Private healthcare & dental insurance (after six months of employment)
  • Fun and engaging company-wide initiatives, like our #SitelFit wellness program

Be a global voice - apply today!

Pesquise também por: facilities assistant  |  lisboa  |  lisbon


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