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Online Casino Customer Support (m/f) - German

ID:
7988737
Data:
17-01-2020
Empresa:
Kelly Services
País:
Portugal
Distrito:
Lisboa
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

Empresa de Gestão de Recursos Humanos

Registada há 6 anos no SAPO Emprego 15446 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Our client is an Online Game Website that provides the possibility to play games without having to leave home.
To help our client to deliver a game experience that exceeds the ordinary, Kelly Services is looking for Online Casino Customer Support (m/f), with fluency in German and English to start and join a brand-new project in Lisbon.

Main responsibilities:
An online gaming support agent has a wide range of responsibilities focused mainly on:
- Answer by phone, email or chat to customer inquiries related to new accounts or update account records;
- Handle with customer questions and doubts, troubleshooting or support account funds analyses;
- Provides information related to gaming rules, offer promotional items or conducting proactive suggestions in order to promote the best playing experience ever;
- Utilizes business applications and the appropriate technology to perform routine activities, as daily transactions and processes related to the operations.

Profile:
- Previous experience in Customer Support or similar (preferential);
- Native or fluency in German, with English (at least C level in oral and writing - mandatory);
- Team player and willing to join a multicultural workplace;
- Organized, able to multitask and to face successive changes;
- Empathic and an effective speaker;
- Data and results-driven;
- Interested to join a dynamic company with a completely different business area

Workplace: Lisbon
Working Schedule: Monday to Sunday with two rotary days off and between 08 am to 00 am.
Estimated starting date: February
Salary Conditions:
German > Monthly Gross base salary - 1200€ + Meal Allowance;

We offer:
- Work in a dynamic environment where customer satisfaction is the driver;
- Challenging, responsible and varied task;
- Possibility to join a company since day 1

If you are looking for a challenging opportunity where you can make a difference, send us now your up to date cv.
Don't let this chance pass through you!

Pesquise também por: online  |  casino  |  support  |  deutch  |  german

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