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Rececionista II (M/F) - Pine Cliffs Resort

ID:
8001086
Data:
19-01-2020
Empresa:
Pine Cliffs Resort
País:
Portugal
Distrito:
Faro
Localidade:
Albufeira
Categoria(s):
Hotelaria e Restauração
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

O Pine Cliffs, a Luxury Collection Resort é um dos resorts de luxo mais prestigiados e premiados da Europa, oferecendo uma localização privilegiada e espetacular frente ao mar, na magnífica costa algarvia, a sul de Portugal.

O Pine Cliffs Resort é gerido pela marca The Luxury Collection – Marriott International, que oferece um conjunto diversificado de opções de alojamento, oportunidades de investimento e um estilo de vida de luxo para toda a família.

Registada há 1 ano no SAPO Emprego 111 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.

Job Summary:

- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key;
- Process all payment types such as room charges, cash, checks, debit, or credit;
- Process all check-outs including resolving any late and disputed charges;
- Answer, record, and process all guest calls, messages, requests, questions, or concerns;
- Coordinate with Housekeeping to track readiness of rooms for check-in;
- Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed;
- Supply guests with directions and information regarding property and local areas of interest;
- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy;
- Complete designated cashier and closing reports in the computer system;
- Cash guests' personal checks and traveler's checks;
- Count bank at the beginning and end of shift;
- Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Location Pine Cliffs, a Luxury Collection Resort, Algarve, Praia Da Falésia, Albufeira, Portugal

Want to join us? Apply now!

Pesquise também por: Rececionista Front Office Agent

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