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German Advisor for Sky– Lisbon, Portugal

ID:
8042450
Data:
24-01-2020
Empresa:
Webhelp Portugal
País:
Portugal
Distrito:
Lisboa
Localidade:
Lisbon
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

Webhelp is a French multinational company with over 50,000 employees in 35 countries worldwide.

We decided to start a new adventure in sunny Portugal in 2015. Only two years since the beginning of our presence in this country, we’ve already grown into three sites Lisbon, Braga, and Oeiras with over 1000 Webhelpians and counting!

Join the Webhelp Portugal team and you will have the opportunity to lead the charge in the fast-paced, exciting and collaborative ventures which include the inauguration of many new customer service projects with some of the biggest brands in the industry.

Become an integral part of our expansion and success. Join Webhelp in Lisbon!

Registada há 4 anos no SAPO Emprego 2525 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Our client Sky Atlas is looking for a German Chat Advisor with outstanding writing skills and that wants to be always on top of the latest TV shows and movies.

 

About our project

Our customer is Europe’s leading direct-to-consumer media and entertainment company. One of their main products is the streaming platform, which provided live channels, video on demand, sport and original content.

 

Your future project

 

As a German Advisor for Sky Atlas – Lisbon, Portugal, you will:

  • Responding to customers exclusively via email and chat service
  • Troubleshooting and resolving technical issues
  • Helping customers make the best choice from the extensive library of tv-show boxsets and movies
  • Registering contacts and client information according to the work procedures

 

We are looking for

  • Native or Proficient German and fluent English (minimum level B2)
  • Good writing skills are mandatory
  • Excellent communication skills coupled with empathy and team spirit
  • Previous experience in Customer Service is a plus
  • Ease in multitasking several applications at once
  • For non-EU residents, it is mandatory to have a valid work permit

 

We offer you

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.

 

Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Lisbon- Portugal.

 

Ready to take up the challenge?

Join our team and show off your talent!

Pesquise também por: german. lisbon  |  customer support

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