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Microsoft Office 365 senior service manager

ID:
8088491
Data:
30-01-2020
Empresa:
Decskill - Tecnologias de Informação
País:
Portugal
Distrito:
Lisboa
Categoria(s):
Informática e Tecnologias
Intervalo salarial:
Informação exclusiva JobMatch

Registada há 5 anos no SAPO Emprego 402 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Decskill is 100% Portuguese technological company, founded in 2014, and we currently have more than 200 employees. Decskill operates in both national and international markets, with offices in Lisbon, Oporto and A Coruña, capable to provide services to any location in the national territory.

How can Decskill be an accelerator to your career?
We currently operate in 3 major areas: outsourcing by DECSKILL; augmented reality and computer vision products and solutions, by PROSKILL; and Agile training and coaching, by GETSKILL.
The success of Decskill is built from the inside out, with talented employees and constant evolution, with innovative aspirations and a commitment to make a difference.
 
We are looking for a Microsoft Office 365 senior service manager  for a project based in Lisbon.

Skills:

  • Degree in a relevant area, such as, Computer Science or similar education;
  • Functional knowledge of the Office 365 Suite of products;
  • Incident, Problem and Change Management support in an enterprise environment;
  • Tracking of services and coordination of response to operational issues raised;(Performance management, QOS, IPC processes, Lifecycle in run mode, Service Improvement plan, Change requests, Services Requests, Incident backlog);
  • Management of agreed KPI and Service Level Indicators;
  • Manage required analysis and actions plan to eradicate issues related to run with multiple stakeholders and contributors.

 If you’re interested in this job please send your CV in English. Thank you!

Pesquise também por: office 365

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