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Customer care for Online Platform

ID:
8222878
Data:
14-02-2020
Empresa:
Vertente Humana
País:
Portugal
Distrito:
Lisboa
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

A Vertente Humana é uma empresa que presta serviços na área dos recursos humanos e tem como principal objectivo prestar serviços de elevada qualidade que correspondam às necessidades especificas de cada cliente, contribuindo assim, para um aumento da produtividade e competitividade da empresa cliente e consequentemente para o seu desenvolvimento. Possuimos uma equipa qualificada, motivada e integralmente vocacionada para o cliente, com a capacidade de proporcionar aos seus clientes serviços integrais e desenvolver soluções completas e adequadas a cada caso especifico.

Registada há 10 anos no SAPO Emprego 54360 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Vertente Humana is recruiting for the role of customer support for an online streaming platform, where you will support the business growth strategy and ensure best service for European customers.

The Project

Give customer support for an online streaming platform. You will become an ambassador for the world's leading provider of fantasy and entertainment, with millions of fans, and exciting projects and ideas.
Imagine working in the most exciting area in the world. We are looking for candidates with excellent communication skills, passion for the entertainment industry, and interest in enabling wonderful experiences for millions of people.

  • Available to work in Entrecampos - Convenient office location in the center of Lisbon;
  • Rotative Shifts (That change every 2 weeks) from 8 am to 8 pm, 8 hours per day, from Monday to Sunday.

 Responsibility

  • Ensure client satisfaction and provide the best customer care interaction.
  • Assist viewers through phone and/or chat about account management, billing issues, content and basic site and application navigation.
  • Provide account and application support to our viewers, specifically with regards to software functionality and troubleshooting of system configurations and network settings
  • Have a positive, can do attitude
  • Communicate effectively and professionally with others, from viewers to fellow advocates

 Your Profile

  • Native Level spoken and written English(C1);
    • High school diploma (minimum);
    • A keen interest in E-commerce and online marketing;
    • Customer oriented;
    • Previous experience in customer service or retail environment (preferred).

 Our Offer

  • above average salary;
  • International career in a multicultural environment;
    • Possibility of cooperation with leaders in various industries;
    • Intensive training and familiarization phase;
    • Long-term development opportunities;
    • Private health insurance after 6 months of employment;
    • Complimentary Portuguese language courses, water sports, soft trekking and much more!


If you have the requirements and want to work in a fantastic environment, with an enthusiastic team, combining your skills with a company that values them, send us your Resumé.

Vertente Humana will process the personal data you provide us, namely those contained in your curriculum and / or cover letter, just for the purpose of managing your application.

Pesquise também por: lisbon  |  customer service  |  english

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