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German Speaker Supervisor in Lisbon (m/f)

ID:
8262421
Data:
19-02-2020
Empresa:
Teleperformance Portugal
País:
Portugal
Distrito:
Lisboa
Localidade:
Lisboa
Categoria(s):
Recursos Humanos
Intervalo salarial:
Informação exclusiva JobMatch

Registada há 10 anos no SAPO Emprego 1695 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

The Supervisor is a Team Leader for a team of Agents, being responsible for this team’s success and continuous improvement. He/she is responsible for the accomplishment of the internal objectives, motivating his/her team and managing them on a daily basis.

Our Offer

  • Excellent work opportunity in a dynamic leading multinational company;
  • Possibility of cooperation with leaders in various industries;
  • Investment in training and personal development;
  • Modern, centrally located buildings with canteen facilities and excellent public transportation connection;
  • Health Insurance;
  • Possibility to live in one of our apartments;
  • Initial flight expenses refund;
  • Annually complementary return flight to your home country (within Europe);
  • Free Portuguese language courses, sport activities and organized events.

Your Profile

  • Fluency in German (Mandatory C1 Level;
  • Fluency in English (Mandatory C1 Level);
  • Experience managing teams in a contact center environment for at least 6 months (preferable);
  • Ability to assign, coordinate and monitor tasks, specifically in inbound campaigns;
  • Experience in sales (preferable);
  • Team spirit.

Responsibility

  • Ensuring the team’s development, monitoring and evaluation;
  • Motivating the team;
  • Managing the team daily, according to internal policies;
  • Ensuring the accomplishment of the Key Performance Indicators;
  • Developing action plans for continuous improvement.

Pesquise também por: german  |  supervisor

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