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Finnish Customer Service Representative

ID:
8353533
Data:
04-03-2020
Empresa:
Betting Connections
País:
Portugal
Distrito:
Todo o País
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

With more than 32 professionals, Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry.

We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

We operate throughout most European countries and all of the iGaming hubs across the globe, currently providing support for the industry’s leading operators and suppliers! We are 100% committed to making that perfect match between employers and jobseekers across all functions within the industry.

 

Registada há 3 anos no SAPO Emprego 733 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

As a Customer Service Representative, you will be on a mission to ensure our client’s players enjoy a safe and enjoyable iGaming experience. The role is all about delivering an outstanding customer experience.

Responsibilities:

Providing a high-level, safe, and professional customer service experience to customers via email and live chat
Escalation of technical and operational problems to the corresponding departments and suppliers
Reporting any suspicious behaviour according to the AML procedures
Adherence to responsible gambling and player protection routines and procedures
Administration of customer accounts

Requirements:

Previous experience working in a call centre
Native Finnish
Fluent English both written and oral
Flexible working shifts
Proactive
Good self-discipline: You have the personal initiative to get started and the stamina to persevere and see things through to a successful completion
Previous experience in the gaming industry a plus

Pesquise também por: finnish  |  customer support

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