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German speaking Customer Support Agent

ID:
8353667
Data:
04-03-2020
Empresa:
Betting Connections
País:
Malta
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

With more than 32 professionals, Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry.

We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

We operate throughout most European countries and all of the iGaming hubs across the globe, currently providing support for the industry’s leading operators and suppliers! We are 100% committed to making that perfect match between employers and jobseekers across all functions within the industry.

 

Registada há 3 anos no SAPO Emprego 711 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Our client is offering a fast-paced and fun work environment, and they are looking for a creative go-getter to join their Customer Service team in Malta. They offer an exciting work environment with a community of professionals where you can be yourself and advance your career and skills.

Responsibilities:

Assist the customers and answer their questions via email and live chat, with the occasional phone call
Use a variety of tools and systems in order to resolve customer issues
Work with the team to achieve common goals and keep customers happy
Perform verification checks and in some cases process payments
Provide translations and create content aimed the company’s audience
Assist Marketing Team in setting up and executing activities

Requirements:

Excellent communication skills
Proficiency in German and English language
Previous experience from a customer-facing or marketing position
Experience from the iGaming industry will be considered an asset
Creative and forward thinking
Highly motivated team player
Problem solver
Able to handle stress and thrive in a fast-paced multinational environment

Pesquise também por: German Speaking Customer Support

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