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Japanese Customer Support Agent

Betting Connections
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

With more than 32 professionals, Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry.

We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

We operate throughout most European countries and all of the iGaming hubs across the globe, currently providing support for the industry’s leading operators and suppliers! We are 100% committed to making that perfect match between employers and jobseekers across all functions within the industry.


Registada há 3 anos no SAPO Emprego 712 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Our client is looking for a Customer Support agent – Japan to assist our clients Japanese speaking players across a multi-brand platform!

Your responsibilities will include:
Assisting our players via chat and e-mail
Providing WOW experience to our players
Maintaining customer focus and responding to customer queries in accordance to company guidelines
Supporting and guiding customers with all requests and escalating and following up where necessary
Promoting the companies values and products
Ensuring a professional working relationships with customers and colleagues

Previous experience in customer service or similar position
A team player with a positive attitude
Good communication and IT-skills
Fluency in Japanese (Native) and excellent English communication skills, both written and spoken
Flexible approach to work and ability to work shift including weekends and public holidays

Pesquise também por: Japanese  |  customer support


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