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Investigation Analyst (UK) [Online Recruitment]

ID:
8441836
Data:
27-03-2020
Empresa:
Majorel
País:
Portugal
Distrito:
Lisboa
Categoria(s):
Economia/Finanças
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

 We serve customers across the world through our 48,000 employees based in 26 countries in Europe, the Middle East, Africa, Americas and Asia in 36 languages. We support your customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture. 

We serve your customers by combining the best of people, technology and innovation. We truly believe that the greater the use of technology, the more human we can be. Because service is a human thing, even when it’s delivered by a robot.

We have more than 500 clients, many of which we’ve been working with for over 10 years. As an industry leader, we offer you the most reliable solutions. Some of the biggest companies in the world, including the brands you interact with daily, trust our people to represent them.

 

Find more about us https:// 

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Detalhe da Função

Job Title: Investigation Analyst (UK Native)

Reporting to: Operations Lead

Location: Oeiras

 

Overall Job Purpose

This position offers you the opportunity to work alongside one of our high profile clients who specialise in internet based searching and video sharing platforms. As an Investigation Analyst, you will use your Internet search and research skills to stay on top of fast-developing issues such as the spread of misinformation and potential breaches in election integrity.

 

Duties and Responsibilities

  • Conduct region specific, daily, online searches to identify and investigate trends related to election integrity (fake news, breaches in election conduct, etc.)
  • Investigate, analyze and report on identified trends to management and other stakeholders
  • Document all data and research procedures
  • Work with management to prioritize business and information needs

 

Required Qualifications & Experience

  • BA/BS Degree (Political Science, Journalism, Digital Media or related field preferred)
  • Native level in written and spoken English is essential for this role
  • Relevant work experience in research based role
  • 2+ years customer service/client experience
  • Demonstrated ability to prioritize and multitask
  • Strong deep-dive skills
  • High degree of initiative and deadline-driven productivity
  • Strong interest in internet, pop culture, news media and current events
  • Excellent technical aptitude including fluency in Excel reporting
  • Strong analytical and critical thinking skills
  • Ability to remain calm under pressure
  • Excellent verbal and written communication skills
  • High attention to detail
  • Positive can do attitude

 

Preferred Qualifications & Experience

  • Strong understanding of international and geopolitical events and how they impact Global businesses
  • Proven track record of an investigative, data-driven approach to answering complex questions
  • Familiarity with Internet technologies and related policy and regulatory environments

 

Competencies

  • Solutions Orientated
  • Initiative
  • Collaboration
  • Organisational commitment
  • Customer Focus
  • Organisation & Planning
  • Analysis & Attention to detail
  • Resilience & Adaptability
  • Creativity and Innovation
  • What we offer
  • Vibrant, multi-cultural environment
  • Career & Personal Development
  • Quarterly performance bonus
  • Comprehensive Benefits Package
  • Subsidised Health Insurance
  • Access to Discount Schemes
  • E learning access
  • Paid Annual Leave

____

 

About Majorel

At Majorel, we create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology we deliver real impact for our partners.

Our vision is to be our clients’ trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.

Majorel is an equal opportunity employer and embraces diversity and does not discriminate on the grounds of gender, age, ethnicity, race, nationality, religion, disability, gender identity, sexual orientation, marital or civil partnership status.

 

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Pesquise também por: market  |  research  |  uk  |  politics

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