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Online Chat Advisor – German Speaker

ID:
8457313
Data:
03-04-2020
Empresa:
Webhelp Portugal
País:
Portugal
Distrito:
Lisboa
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

Webhelp is a French multinational company with over 50,000 employees in 35 countries worldwide.

We decided to start a new adventure in sunny Portugal in 2015. Only two years since the beginning of our presence in this country, we’ve already grown into three sites Lisbon, Braga, and Oeiras with over 1000 Webhelpians and counting!

Join the Webhelp Portugal team and you will have the opportunity to lead the charge in the fast-paced, exciting and collaborative ventures which include the inauguration of many new customer service projects with some of the biggest brands in the industry.

Become an integral part of our expansion and success. Join Webhelp in Lisbon!

Registada há 4 anos no SAPO Emprego 2537 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

We are hiring!

 

We are looking for a German native speaker that has outstanding writing skills to work in one of the fast-growing and exciting start-ups in the American Tourism industry!

 

Your future project

As an Online Chat Advisor– Lisbon, Portugal, you will:

  • Assist customers with their last-minute bookings mainly through chat.
  • Use your creativity and intuition to help undecided customers choose from the range of hotels in the Americas, Europe, and Australia.
  • Provide excellent customer service by managing expectations and claims in a very positive, polite and diplomatic way.

 

We are looking for

  • Native or Proficient German and fluent English (minimum level B2)
  • Excellent communication skills coupled with empathy and team spirit
  • Good writing skills are mandatory
  • Availability to work in night shifts
  • Previous experience in Customer Service or a tourism representative is a plus
  • For non-EU residents, it is mandatory to have a valid work permit

 

We offer you

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.

 

Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Lisbon- Portugal.

 

Ready to take up the challenge?

Join our team and show off your talent!

Pesquise também por: german  |  chat advisor  |  lisbon

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