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Italian Airline Reservations Advisor

ID:
8462561
Data:
06-04-2020
Empresa:
Webhelp Portugal
País:
Portugal
Distrito:
Lisboa
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

Webhelp is a French multinational company with over 50,000 employees in 35 countries worldwide.

We decided to start a new adventure in sunny Portugal in 2015. Only two years since the beginning of our presence in this country, we’ve already grown into three sites Lisbon, Braga, and Oeiras with over 1000 Webhelpians and counting!

Join the Webhelp Portugal team and you will have the opportunity to lead the charge in the fast-paced, exciting and collaborative ventures which include the inauguration of many new customer service projects with some of the biggest brands in the industry.

Become an integral part of our expansion and success. Join Webhelp in Lisbon!

Registada há 4 anos no SAPO Emprego 2061 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

We are hiring!

 

As an Italian Airline Reservations Advisor, you will empower your valuable technical skills while gaining a privileged view and know-how about one of the most distinguished airline companies in the world.

 

Don't miss out on this chance to boost your international career in the aviation world! 

 

Your future project

As an Italian Airline Reservations Advisor, you will:

  • Booking management (altering, canceling or creating new reservations)
  • Assist clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests
  • Have a unique opportunity to start working in the aviation world where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.
  • Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations)

 

We are looking for

  • Native or Proficient Italian and fluent English (minimum level B2)
  • Excellent communication skills coupled with empathy and team spirit
  • Previous experience with GDS tools like Amadeus, Galileo or Sabre is preferential
  • Previous experience in Customer Service or a tourism/travel representative is a plus
  • Availability to work in rotating shifts
  • For non-EU residents, it is mandatory to have a valid work permit.
  • Availability to work from home temporarily.

 

We offer you

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.

 

Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Lisbon- Portugal.

 

 

Ready to take up the challenge?

Join our team and show off your talent!

 

Pesquise também por: italian  |  lisbon  |  working language

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