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Fraud Prevention Agent (German)

ID:
8543052
Data:
16-05-2020
Empresa:
Blu Selection
País:
Portugal
Distrito:
Lisboa
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

“You take the adventure abroad, we manage your career“

Blu Selection – Offering Quality Recruitment Solutions to companies and expats just as dynamic and passionate as the Blu Team itself.

United through the aim to constantly improve ourselves and to provide the best service in a fast and target driven environment, we are connecting companies with the people they really want.

Honesty, transparency and expertise is what we offer.

Get in touch with us and start your new experience abroad.

Registada há 3 anos no SAPO Emprego 161 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Do you want to work for a multinational leader in the technology sector? We are currently looking for German speakers for their office in Lisbon.

The Company.

Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, an American multinational technology company, they are currently recruiting a German speaker for their office in Lisbon.

The Job.

As a Fraud Prevention agent you will be assigned orders of web purchases which fall under the scope of doubtful integrity. It is required to review an array of data and perform an investigation leading to acceptance or cancellation of an order.

– Focal goal: identifying nefarious activity
– Identify and record deviating activities, discover trends, and flag emerging issues
– Outreach to costumers via phone and email 
– Sharp and privacy-compliant conversational skills are necessary when discussing order details with bill payers and general customers. 

The Profile.

– You have a native level in German
– You have an excellent level of English
– You are a natural problem-solver
– You are able to deliver deep analysis on customer data
– You can work quickly and efficiently under deadline pressure
– You can work independently and under minimal supervision
– You pay great attention to detail and work with accuracy
– You are motivated and with a positive mindset
– You are a team player
– You are client and service oriented
– You are willing to stay in the country for the medium term at least (no summer or short term project!) 

The Offer.

– Signing bonus of 1000€ (start date 1st of June)
– Salary of 1.235€ gross per month (x14 per year) + 150 € bonus/month
– 6 € meal voucher per work-day
– Permanency bonus of 600 € every 190 days of contract
– Payment of up to 300 €/month for the rent (during the first 3 months)
– Reimbursement of flight tickets after 3 months
– Full time job (40h/week), Monday-Sunday (Rotative shifts 7 am – 10 pm)
– A stable job and opportunities to grow within the company
– Contract as from the first day of training (training is paid 100%)
– A family style working environment, while benefiting from an international and multicultural company
– Opportunity to work for Top companies on the market
– Initial 6 months contract + 6 months + 6 months + permanent contract
– 30 days of probation period
– Start date: ASAP

Pesquise também por: Customer Service  |  Fraud Prevention

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