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Claims Management Specialist - Italian

Randstad Portugal
Linda A Velha
Call-Center, Helpdesk e Telemarketing

Registada há 2 anos no SAPO Emprego 13396 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

we're human forward. we're randstad.

Are you customer oriented and fluent in Italian?
This opportunity is for you!
Randstad was challenged by the world’s largest food and beverages company to search for a claims management specialist to work in their shared services center.

descrição da função/job description

You'll be challenged to do your best in the following functions:

- manage high volume of written queries within the SLA
- escalate the requests to the right departments
- classify the claims and the credit notes requested with high attention to the details
- read and analyze queries received from the customers in order to avoid duplications in customers account
- innovate the management of the queries in a more efficient and faster way


what you need to apply:

- Good level of English - (B2 level);
- Good level of Italian - (fluent or native);
- Preferential master degree in Accounting/ Finance/ Economics, but not mandatory;
- Customer Satisfaction behaviour;
- Previous experience in Claims and Deductions is an advantage;
- Strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel) and SAP is a plus.


This job offers:

- Immediate entry into an attractive project;
- You will integrate a multicultural team;
- Good benefits package;
- Initial and continuous training;
- Conditions of remuneration to be agreed by the experience and knowledge demonstrated.

Pesquise também por: claims  |  atendimento  |  italiano  |  italian


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