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Content Moderator (M/F) with Spanish

ID:
8597531
Data:
12-06-2020
Empresa:
Arcowave Lda.
País:
Portugal
Distrito:
Todo o País
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Registada há 1 ano no SAPO Emprego 21 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

We are Conectys, a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.

Check this out!

What about being part of our latest project, working for a Social Media and becoming part of our international family?

We are hiring Spanish Speakers Content Moderators.

The Content Moderator validates the compliance of all content (reviews, images video etc.) submitted by members / users of the application with the set of working procedures and manuals in place, and to approve for publication only of the content consistent with them.

Your Responsabilities:

  1. a) Analyzes, investigates and validates the content and integrity of reviews images and video submitted by members / users of the application in accordance with current procedures, rules and instructions for the project;
  2. b) Decides on publishing on the application, rejecting or escalating them to the special team designated for this activity in accordance with the set of agreed working rules and procedures;
  3. c) Ensures that there is a perfect match between the statuses assigned to reviews and the procedures and work instructions associated with the project and the evidence captured to support the decision in the case of the rejection decision;
  4. d) Identifies and escalates potential errors of the applications used to process reviews, as well as complex reviews that cannot be solved by applying the project's specific procedures and instructions, to the direct supervisor and / or the client designated team;
  5. e) Communicates permanently with the team / team members of which they are part in the purpose of performing the daily tasks assigned with maximum efficiency and accuracy;
  6. f) Uses all necessary equipment or tools (Internet / email, work procedures, list not limiting) to complete the tasks according to the instructions received from the hierarchical superiors

Your Abilities:

C1 Spanish (written and spoken)

B2 English (written and spoken)

  1. a) Attention to details, accuracy and result orientation;
  2. b) Solution orientation;
  3. c) Willing to receive constantly and to request feedback for the work done;
  4. d) Resistance to graphic violence, stress and routine activity;

What we offer:

  • Competitive financial package;
  • Joining bonus if you join us by end of June 2020
  • Relocation Package of 3 months if you are moving from another city of Portugal, 6 months if you are relocating from another EU country, if you join us by the end of June 2020
  • Remote work all through the Covid19 locked down period
  • Monthly Rewards, incentives & benefits according to your performance and involvement;
  • Working in a young, friendly and multicultural environment with a motivated, professional and result oriented team;
  • Health Insurance as of the 7th month contract
  • Monthly Engagement Activities
  • Meal allowance paid by meal card that give you access to other offers such as fuel discounts
  • Professional work environment in a fast growing company with international career opportunities;
  • Workload: 40h/week on a 24/7 basis, with 2 days off

Type of Job: Contract direcly with Conectys

 

Pesquise também por: spanish  |  content moderator  |  backoffice

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