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Swedish speaker Customer Service Advisor (m/f)

ID:
8609324
Data:
18-06-2020
Empresa:
Teleperformance Portugal
País:
Portugal
Distrito:
Lisboa
Localidade:
Lisboa
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

Com 40 anos de experiência a unir marcas aos seus clientes, a Teleperformance é líder global em serviços empresariais de integração digital, potenciado o negócio dos clientes através da personalização e humanização de cada interação.

Com uma equipa com mais de 10.000 colaboradores, de 95 nacionalidades, a Teleperformance Portugal tem sindo considerada como uma das melhores empresas para trabalhar em Portugal, pelo Great Place to Work Institute, pela revista Exame, e uma das empresas com mais crescimento em Portugal nos últimos 10 anos, segundo o Expresso, a Informa D&B e a Deloitte.

A nossa equipa é multicultural, altamente qualificada e extremamente competente, oferecendo um vasto leque de soluções omnicanal integradas, tecnologia e os mais altos padrões de segurança.

Junta-te à nossa equipa!

Registada há 10 anos no SAPO Emprego 1565 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

If you are a communicative person who is looking for a new career path and also understands the importance of delivering the best customer service, you are the perfect match for this job opportunity! Teleperformance Portugal is looking for a Swedish speaker Customer Service Advisor to join the team and work closely with a large, global operating company. You will be part of our multilingual team that provides assistance throughout the deliver process, giving the best advice and assisting all customer’s needs. Do you want to embrace this new challenge and belong to a multicultural team with 84 nationalities, while experiencing one of the best countries to live in?  Join us!

As part of Teleperformance Portugal’s contingency plan regarding COVID-19, you will be working from home. As soon as possible and safe, you will join the team and start working in one of our 11 state of the art buildings. Also, it might be necessary, during this initial period, for you to work with your own device. If so, our team will give you all the support needed.

Responsibility

  • Assisting customer’s needs by ordering supplies and issuing messages;
  • Answer calls from customers relating to the company’s services;
  • Processing pick up orders;
  • Providing shipping information and quotations;
  • Tracking packages and requesting proof of delivery.

Your Profile

  • Native Swedish Speaker;
  • Fluent in English - minimum B1 is mandatory;
  • Great listening and communication skills;
  • Attention to detail;
  • Aptitude for problem-solving;
  • Dynamism and team spirit;
  • High School diploma or equivalent qualification (minimum requirement).

Our Offer

  • Excellent work opportunity in a dynamic leading multinational company;
  • Possibility of cooperation with leaders in various industries;
  • Stable work and career progression;
  • Investment in training and personal development;
  • Facilities centrally located with an excellent public transportation offer and with canteen included;
  • Private health insurance;
  • Free Portuguese language courses, sports activities and organized events.

Pesquise também por: advisor  |  swedish

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