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German Customer Service Agent (M/F)

ID:
8639665
Data:
01-07-2020
Empresa:
ManpowerGroup Portugal
País:
Portugal
Distrito:
Porto
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Registada há 8 anos no SAPO Emprego 4820 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Manpower is recruiting a German Customer Service Agent to represent our client’s brands by delivering outstanding service to our customers from home by chat, phone and e-mail for a retail client.

 

 

Responsibilities

  • Handle and carefully respond to all customer inquiries;
  • Provide general customer support assistance;
  • Follow up to customer inquiries by taking specific action in a timely manner;
  • Provide back-up for other Optical Sales Customer Service assistants;
  • Be able to work to customer service measures and metrics.

 

Skills

 

  • Customer service and/or retail experience;
  • Superb written and oral communication skills in German (C1/C2 level) and good knowledge of English;
  • Team player with a positive attitude who thinks as a business owner would;
  • Availability to work various shifts;
  • Positive, proactive attitude;
  • Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment.

 

What we offer

 

  • Initial and continuous training;
  • Work contract;
  • Full-time role on a 40 hour per week contract;
  • Opportunity to work in a multicultural environment;
  • Work remotely (Only available for Portugal territory).

 

 

Location: From home

 

* All the candidates require having a FIBER INTERNET SERVICE at home and a landline available -  WIFI is not allowed*

Pesquise também por: LUXDE

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