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CUSTOMER SERVICE AGENT - JAPANESE SPEAKING

ID:
8642550
Data:
02-07-2020
Empresa:
Betting Connections
País:
Malta
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

With more than 32 professionals, Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry.

We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

We operate throughout most European countries and all of the iGaming hubs across the globe, currently providing support for the industry’s leading operators and suppliers! We are 100% committed to making that perfect match between employers and jobseekers across all functions within the industry.

 

Registada há 3 anos no SAPO Emprego 536 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

CUSTOMER SERVICE AGENT – JAPANESE SPEAKING
Malta

Key Responsibilities

Helping internal and external customers,
Contacting other departments when there is an issue to be solved,
Keeping customer request queues as low as possible,
Customer research (bonuses, deposits, transactions, betting slips, documents, bet
calculations),
Handling customer request queues assigned accordingly to workload,
Having a high knowledge of products offered by the company,
Attending team meetings and activities,
Taking over in the absence of the team leader,

Requirements

Proficient level or Japanese and fluent level of English
Level of education - Graduation of high school or post-secondary school
Work Experience - Preferably at least one year in Japan
Strong communication skills;
written & spoken knowledge of Keigo;
knowledge of Internet related software

Pesquise também por: customer service

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