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Program Manager – Lisbon, Portugal

ID:
8644904
Data:
03-07-2020
Empresa:
Webhelp Portugal
País:
Portugal
Distrito:
Lisboa
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

Webhelp is a French multinational company with over 50,000 employees in 35 countries worldwide.

We decided to start a new adventure in sunny Portugal in 2015. Only two years since the beginning of our presence in this country, we’ve already grown into three sites Lisbon, Braga, and Oeiras with over 1000 Webhelpians and counting!

Join the Webhelp Portugal team and you will have the opportunity to lead the charge in the fast-paced, exciting and collaborative ventures which include the inauguration of many new customer service projects with some of the biggest brands in the industry.

Become an integral part of our expansion and success. Join Webhelp in Lisbon!

Registada há 4 anos no SAPO Emprego 1708 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

We are hiring!

As a Program Manager, your primary responsibility is to have the ability to establish, maintain, and expand cross-functional relationships, especially support Partners and internal Teams, and adapt to business needs. Additionally, it is needed to demonstrate high knowledge about processes, resources, and tools across the business environment.  

 

As a Program Manager, you will:

  • Promote the program and develop opportunities through marketing activities to grow the number of beneficiaries in educational institutions.
  • Own end-partner relationships carry a beneficiary quota and have responsibility for the growth of a fixed set of accounts through partners and limited named accounts cross countries within the EMEAR region.
  • Set up effective communication channels with Partners.
  • Proactively advising Partners on how to use the full potential of our platform and portfolio.
  • Assisting partners in campaign setup and optimization process implementation of the program.
  • Working closely with the operation team, product team, and Sales regional teams.
  • Reach the target KPIs trough effective planning and forecasting
  • Modify strategies & tactics to adjust to changes in competitive, economic & market conditions.
  • Support proposals, collaborative engagements of internal and external partners, and resources.
  • Post-engagement management, Partner satisfaction, and loyalty.
  • Collaboration with cross-team members and share best practices

 

Profile

  • Excellent English level
  • Experience working with cross-functional teams.
  • Experience with project management experience
  • Excellent verbal and written communication skills
  • Result focused, attention to details
  • com (SFDC) experience is a plus.
  • Very good Ms Office (Excel) knowledge

 

We offer you

  • Competitive wages (14 monthly payments per year)
  • Free Transportation to the office
  • Monthly meal allowance
  • Health Insurance after 6 months
  • Monday to Friday schedule
  • Possibility to participate in a growing multicultural project
  • Good career prospects in a reputable company which rewards serious and hard workers
  • Workplace: Tagus Park, Oeiras – Lisbon, Portugal.

 

Ready to take up the challenge?

Join our team and show off your talent!

Pesquise também por: project  |  manager  |  lisboa

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