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SEA Expert– Lisbon, Portugal

Webhelp Portugal
Marketing, Publicidade e RP
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

Webhelp is a French multinational company with over 50,000 employees in 35 countries worldwide.

We decided to start a new adventure in sunny Portugal in 2015. Only two years since the beginning of our presence in this country, we’ve already grown into three sites Lisbon, Braga, and Oeiras with over 1000 Webhelpians and counting!

Join the Webhelp Portugal team and you will have the opportunity to lead the charge in the fast-paced, exciting and collaborative ventures which include the inauguration of many new customer service projects with some of the biggest brands in the industry.

Become an integral part of our expansion and success. Join Webhelp in Lisbon!

Registada há 4 anos no SAPO Emprego 1708 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

We are building our first Digital Marketing Hub with our partner Artefact, a Data Consulting and Digital Marketing Agency, dedicated to transform data into tangible business results.


As a pioneer in digital and data marketing’s innovation, Artefact works with the largest global brands to redefine the future of customer experience through new technologies.


You mission


As a SEA Expert, based in Lisbon, you will be providing training and guidance of a team of around 10-15 SEA consultants (to start). Starting from scratch with the help of Google and Artefact expertise you will build our SEA expertise in Lisbon within our team of junior and senior consultants.


You will report directly to the Project Manager and have a cross functional role within the organization and with Artefact different points of contact.


Your Objectives:


  • Plan, develop and deliver product training programs based on needs analysis and in conjunction with new product launches and features
  • Responsibility to design and deliver a ‘best practice’ environment by providing all kind of training to the operation according to Artefact’s and the account’s priorities
  • Coordinate assess, analyse, and report on post-training evaluation scores for all training programs
  • Elaboration of the training roadmap (initial and ongoing) for the perimeter
  • Design modules, workshops for the project based on employee’s needs
  • Provide continuous guidance to the consultants, and set up of corrective actions to tackle the main struggling points
  • Lead the 3-week initial training of new consultants, and actively participating on the employee’s experience and engagement from A to Z.


Quality coordination:

  • Creation of quizzes and business cases to test our consultants and manager on their knowledges
  • Manage the skills mapping of the consultants and setup the development journey for everyone
  • Responsible for the monthly quality review with Artefact and continuous improvement plans to ensure best quality standards and up-to-date knowledge
  • Setup weekly picking with the team leader to make sure the ads/campaigns are aligned with the account standards and strategy


We are looking for

  • You are an expert in SEA / PPC with at least 4 years proven experience managing Google Ads, Bing, Yandex campaigns.
  • You have a first experience as a Google Ads trainer, and you loved it. You have Excellent presentation skills
  • Proven project management, organization, and business analysis skills in a dynamic business environment
  • Ability to work autonomously, without supervision, and proactively.
  • Excellent interpersonal communication skills (experience in interacting with high-profile clients)
  • Proficient in English and ideally in French.
  • Master’s degree completed (Marketing, Digital Marketing)
  • Excellent writing and synthesis skills
  • Start date: September




  • Bidding tools knowledge (Kenshoo, Doubleclick, Marin, Adobe) 
  • Google Ads and Analytics certification
  • Mastery of Google Data Studio



We offer you

  • Opportunity to professionally grow in a unique start-up project
  • Possibility to do Work from Home
  • Competitive wages (14 monthly payments per year) with performance bonus
  • Team lunches, happy hours, company outings
  • Health insurance (after 6 months contract)
  • Flexible hours after some tenure


Life at our company

  • Work with a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern offices located in

Pesquise também por: SEA  |  trainer  |  lisbon


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