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Transition Coordinator (m/f)


Descrição da Empresa

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 143,000+ ‘Ideapreneurs’ working in 44 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000. HCL generated consolidated revenues of USD 8.9 billion for 12 Months Ended 30th June, 2019.

We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management, and Engineering Services, amongst others, to help enterprises reimagine their businesses for the digital age.

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Detalhe da Função

We are a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações).

 

We are looking for an enthusiastic, well-organized and proactive individual ready to take on a new challenge within the Shared Project Services Team based in Lisbon.

 

The jobholder will be supporting the Transition Manager with the management and development of a variety of projects across and outside Europe. Customer facing skills as well as communications skills are essential to efficiently perform the job position.

 

Roles and Responsibilities

  • Act as central coordinator for activities related to elements of the project
  • Work closely with internal teams and with customer to ensure project timelines and objectives
  • Identify installation risks, escalate and implement risk mitigation strategies.
  • Recognize, document, and implement process/project improvements
  • Create installation scheduling requests, maintain rollout schedules, and ensure that customer installation/deployment activity is scheduled and completed.
  • Coordinate with other teams as needed for delivery of equipment or services.
  • Escalate issues with maintaining the rollout schedules as needed
  • Participate in meetings with key team members to review project feedback

 

Qualifications & Experience

  • Able to manage time effectively and can work independently
  • Adaptable to changes with a sense of urgency and works well with a team
  • Able to communicate ideas concisely and work with key team members
  • An innovative learner that can manage conflict and is adaptable to changes
  • Detailed, focused, and well-organized; able to handle multiple projects at hand
  • Can analyse and report data and figures, initiates process Improvement as needed
  • Willing to work non-standard business hours if required by projects

 

Education and Background

  • Bachelor’s Degree or education in any discipline
  • Microsoft Office/PC literacy and keyboard proficiency
  • Excellent written and verbal communication skills
  • BPO experience is preferred but not necessary

 

Language requirements

  • English plus German or French (Mandatory)

 

 

 

Benefits & Perks:

 

  • Competitive Salary
  • Meal Allowance on Card
  • Career Progression Opportunities  
  • Parenthood Program
  • Well-rounded Health and Life Insurance Packages
  • On-site gym: includes indoor pool access, fitness classes, and a football pitch  
  • Staff Canteen with varied food options and river-facing balcony seating

 

 

 

Pesquise também por: project  |  manager  |  german  |  french

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