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Healthcare Advisor – Multilingual Speakers

Webhelp Portugal
Todo o País
Intervalo salarial:
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Descrição da Empresa

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 60,000 game-changers from more than 140 locations in 36 countries.
With operations in Portugal since 2015, Webhelp currently has 3 sites, in Lisbon, Oeiras, and Braga and a workforce of more than 1.500 Webhelpians, each one determined to bring their own intelligence, empathy, and experience to the table every day. Webhelp invests in people and the environment they work in because they know that when people thrive, it has a powerful impact on them, their customers and their partners’ business. That is also why we have been named a Great Place to Work in Portugal, 2 years in a row.
Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.
Become a part of our continuous expansion and success, become a Webhelpian.

Registada há 4 anos no SAPO Emprego 1085 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

As a Healthcare Advisor, you will be responsible for offering support to customer’s queries regarding health products and/or procedures.

Our client is building a multi-brand hub, with highly selected medical and technical teams to provide an excellent customer support.


Your future project

As a Healthcare Advisor, you will:

  • Be part of a healthcare team specialized in offering support through written and phone communication and completing administrative duties.
  • Resolve product or service problems by clarifying the customer's complaints.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Taking full ownership of queries and following them through to a successful outcome.
  • Provide information regarding purchasing procedures, orders' tracking, and deliveries


We are looking for

  • Native or Proficient in French, Italian, Spanish, English, German or Dutch
  • Fluency in English (B2)
  • Academic Background in Specialized Medical Areas (Optician, Veterinary, and Pharmacists)
  • Previous experience in one of the areas above
  • Excellent written and verbal communication (especially telephone manner)
  • Quality-oriented and results-driven
  • For non-EU residents, it is mandatory to have a valid work permit.


We offer you

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Possibility to work from home until is possible and safe to start working in our offices.


Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Lisbon- Portugal.


Pesquise também por: healthcare  |  hub


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