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Mobile App Support Analist

ID:
8784648
Data:
04-08-2020
Empresa:
KCS IT
País:
Portugal
Distrito:
Lisboa
Categoria(s):
Informática e Tecnologias
Intervalo salarial:
Informação exclusiva JobMatch

Registada há 11 anos no SAPO Emprego 870 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

KCS IT – WE MAKE IT

Founded in 2008, KCS IT is a consultancy company in the field of Information Technology and Services, focused on creating value for its clients through three main areas: Consulting, Technology and Training.

We are looking for a Mobile App Support Analist

Localização: Oeiras

Palavras-chave: Support; Analyst; Customer Satisfaction; IOT

Anos de Experiência: 2+

 

The Challenge:

Support Customer satisfaction team: monitoring, replying to, and resolving requests to IT support;

Ensures all support requests are logged and tracked within IT Support software.

Report on support trends, and issues to IT management;

Testing new applications and/or changes to existing applications;

Contribute to IT through sharing of ideas, best practices, and industry knowledge.

 

Your Wizard skills:

  • Higher education in computer science;
  • Experience with as support analyst (min 2 years);
  • Knowledge of IOT technologies;
  • Good communication skills;
  • Fluent in both written and spoken English.

 

We offer:           

®  Personal career management

®  Permanent Contract

®  Continuous and personalized Training and Certification [Salesforce, Outsystems, Microsoft, Oracle, and more through an in house PearsonVue center}

®  Competitive salary package with added benefits

 

Do you have this profile?

Send your application including the job reference FBC/SAPO/0620/MOBILE_ANA.

Please check our website to see all opportunities we currently have open or feel free to send us a spontaneous application.

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