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German Customer Support Fashion Advisor (M/F)

ID:
8784986
Data:
04-08-2020
Empresa:
ManpowerGroup Portugal
País:
Portugal
Distrito:
Viseu
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Registada há 8 anos no SAPO Emprego 3690 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Manpower is recruiting a German Customer Support Fashion Advisor to represent our client’s brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The advisor will also answer queries across a number of channels including email, chat, and phone.

 

 

 

Your responsibilities

  • Handle and carefully respond to all customer inquiries;
  • Follow up to customer inquiries by taking specific action in a timely manner;
  • Aim to resolve issues on the by phone call and be proactive;
  • Appropriately communicate with customers via phone, chat, and email;
  • Be able to work to customer service measures, metrics and KPIs.

 

What we are looking for

 

  • Superb written and oral communication skills in both English (B2 level minimum) & German (C1/C2 level);
  • Team player with a positive attitude who thinks as a business owner would;
  • Availability to work various shifts;
  • Proficiency with desktop computer system and internet skills;
  • Prior customer service experience;
  • Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment;
  • Passion for fashion is a PLUS!

 

What we offer

 

  • Strong possibility of career progression;
  • Initial and continuous training;
  • Work contract;
  • Full-time role on a 40 hour per week contract;
  • Opportunity to work in a multicultural environment.

 

 

 

Mandatory requirements


  • Fiber internet (high speed internet) – NO WIFI AVAILABLE ON ENTHERNET CABLE;
    • Peaceful working space area;

 

 

Location: From home

 

 

If you think, your personality makes the difference let us to hear from you!

Pesquise também por: Customer Support

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