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Customer Support for French Market


Registada há 10 anos no SAPO Emprego 343 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Our client is a Global Business Process Outsourcer, specialized in customer Experience Management across voice, social and digital channels. Following their growth strategy, they intend to strengthen their international team in Lisbon by recruiting a Customer Service Representative with native/fluent level of French.

Responsabilities:

  • Respond to inbound calls and customer inquiries;
  • Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
  • Request and collect updated documentation required by the customer’s payer, complete order entry and coordination of product shipment to customers.

Your Profile:

  • Native/Fluent French Speaker;
  • Good command of English, minimum of B2 Level;
  • Excellent communication and interpersonal skills and team spirit;
  • High School diploma or equivalent qualification (minimum requirement)
  • Be available to work in a full-time rotating-shifts.

Offer:

  • Work opportunity in a multinational company with an international environment;
  • Investment in training and personal development;
  • Facilities centrally located with an excellent public transportation offer and with canteen included;
  • Base salary + food allowance + bonus + health insurance (after 6 months);
  • Direct contract with the client.

FOR INTERNATIONAL CANDIDATE:
Relocation Package: Accommodation(all expenses included), Airport pickup and administrative help with registration in Portugal, refund first flight (after 9 months), yearly paid flight to home destination and free sports activities and Portuguese lessons.

 

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Pesquise também por: customer support

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