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Italian Airline Reservations Advisor – Lisbon, PT

ID:
8802178
Data:
11-08-2020
Empresa:
Webhelp Portugal
País:
Portugal
Distrito:
Lisboa
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 60,000 game-changers from more than 140 locations in 36 countries.
With operations in Portugal since 2015, Webhelp currently has 3 sites, in Lisbon, Oeiras, and Braga and a workforce of more than 1.500 Webhelpians, each one determined to bring their own intelligence, empathy, and experience to the table every day. Webhelp invests in people and the environment they work in because they know that when people thrive, it has a powerful impact on them, their customers and their partners’ business. That is also why we have been named a Great Place to Work in Portugal, 2 years in a row.
Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.
Become a part of our continuous expansion and success, become a Webhelpian.

Registada há 4 anos no SAPO Emprego 1041 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

We are hiring!

 

As an Italian Airline Reservations Advisor, you will empower your valuable technical skills while gaining a privileged view and know-how about one of the most distinguished airline companies in the world.

 

Don't miss out on this chance to boost your international career in the aviation world! 

 

Your future project

As an Italian Airline Reservations Advisor, you will:

  • Booking management (altering, canceling or creating new reservations)
  • Assist clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests
  • Have a unique opportunity to start working in the aviation world where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.
  • Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations)

 

We are looking for

  • Native or Proficient Italian and fluent English (minimum level B2)
  • Excellent communication skills coupled with empathy and team spirit
  • Previous experience with GDS tools like Amadeus, Galileo or Sabre is preferential
  • Previous experience in Customer Service or a tourism/travel representative is a plus
  • Availability to work in rotating shifts
  • For non-EU residents, it is mandatory to have a valid work permit.
  • Availability to work from home temporarily.

 

We offer you

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.

 

Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Lisbon- Portugal.

 

 

Ready to take up the challenge?

Join our team and show off your talent!

 

Pesquise também por: italian  |  lisbon  |  working language

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