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German Speaking Support Agent

ID:
8844566
Data:
28-08-2020
Empresa:
Betting Connections
País:
Malta
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

With more than 32 professionals, Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry.

We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

We operate throughout most European countries and all of the iGaming hubs across the globe, currently providing support for the industry’s leading operators and suppliers! We are 100% committed to making that perfect match between employers and jobseekers across all functions within the industry.

 

Registada há 3 anos no SAPO Emprego 376 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Our client based in Malta, is looking for a German speaking support agent. This person will be responsible for making sure all clients questions are answered and problems are solved in a fast, accurate and friendly manner. The CS team works closely with the product team to ensure their service reflects its customers’ needs.

This is a full-time position on Monday-to-Sunday day shift hours that reports to the Support Manager. In this role, you’ll have many opportunities to grow, whether you want to stay in a consumer support function, move into a technical support B2B function or become a team leader.

Responsibilities:

Provide quality support for one of the fastest growing technology companies in Europe
Answer questions through phone, email and chat with customers and external stakeholders about the company’s services, payments and the company in general
Identify where improvements can be made and suggest how they can be implemented
Requirements:
Fluent in German and English
Service-minded individual bursting with positivity
Around 1 to 2 years’ experience working in a support centre or in a similar environment
You thrive in a fast-paced environment and are a natural when it comes to finding new solutions and opportunities while maintaining a detailed and structured approach

Pesquise também por: German  |  Customer Support

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