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German Customer Service Agent

ID:
8629596
Data:
26-06-2020
Empresa:
SpotON Connections
País:
Grécia
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

SpotOn Connections offers international recruitment solutions and career consultancy for all industries across Europe. We deliver a premium service at all stages of the recruitment process, taking the time to get to know our clients and candidates on a personal level so that we can make the perfect match. Our network of consultants come from a recruitment background, with particular specialisation on the finance, legal, technical, and multilingual industries.

We pride ourselves on our ability to fully understand the needs of both our clients and candidates, building long term relationships that are mutually beneficial to all. Our highly tailored approach to recruitment ensures that we know exactly what individuals are looking for and allows us to match the correct profile to the correct role across all functions, ranging from entry level to senior level positions.

We currently have more than twenty five staff working at our offices in Malta and Portugal, and will be opening a new office in Ireland at the start of 2018. We ensure that we are constantly updated on the market place, current trends, business news, and job opportunities within every sector that we recruit for, and we are constantly looking to expand into new areas as demand for our offerings continues to increase.

Registada há 2 anos no SAPO Emprego 686 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Requirements:


· Completed secondary education;

· At least 1-year customer service experience (e.g. call centre, helpdesk, etc.);

· Excellent knowledge of German (written and spoken);

· Very good knowledge of English;

· Willing to work evening and night shifts;

· Advanced customer service skills;

· Excellent communication and team skills;

· Open, positive and empathetic personality.

 

Responsibilities:


- Supporting German speaking customers;

- You will become an important contact person when handling all inquiries in a professional manner from German customers via telephone, e-mail and live support;

- Maintaining high customer service standards is of the upmost priority;

- Due to the various tasks, you will acquire comprehensive knowledge of the product range and marketing activities;

- In this diverse role you will also be an essential point of reference, both internally and externally. Further tasks will include translating (for example newsletters or texts for our website).

Pesquise também por: german  |  customer

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