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German speaking Customer Service Agent

ID:
8642607
Data:
02-07-2020
Empresa:
Betting Connections
País:
Malta
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

With more than 32 professionals, Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry.

We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

We operate throughout most European countries and all of the iGaming hubs across the globe, currently providing support for the industry’s leading operators and suppliers! We are 100% committed to making that perfect match between employers and jobseekers across all functions within the industry.

 

Registada há 3 anos no SAPO Emprego 585 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Our client, an innovative, reputable and established online Casino are recruiting for a Customer Service Agent with a genuine passion for games. As part of the Customer Support team, you will act as a communication hub between out customers and the rest of the company, listening to players, acting as a customer voice in the business.

Responsibilities:

You will be responsible for navigating the players through the brands sites, by providing industry leading support.
Providing assistance, advice, life hacks and small talk with the players through live chat and email
Work in collaboration with other cross-functional teams such as: Responsible Gaming, AML, Payments, Loyalty
Contribute fresh new ideas, giving constructive feedback to keep improving how we work and exercising your creativity

Requirements:

Previous experience within customer related role
Fluent German language skills
Curious about gaming
Quick on the keys with an optimistic mindset

Pesquise também por: german  |  customer support

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