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German speaking Customer Support Agent

SpotON Connections
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

SpotOn Connections offers international recruitment solutions and career consultancy for all industries across Europe. We deliver a premium service at all stages of the recruitment process, taking the time to get to know our clients and candidates on a personal level so that we can make the perfect match. Our network of consultants come from a recruitment background, with particular specialisation on the finance, legal, technical, and multilingual industries.

We pride ourselves on our ability to fully understand the needs of both our clients and candidates, building long term relationships that are mutually beneficial to all. Our highly tailored approach to recruitment ensures that we know exactly what individuals are looking for and allows us to match the correct profile to the correct role across all functions, ranging from entry level to senior level positions.

We currently have more than twenty five staff working at our offices in Malta and Portugal, and will be opening a new office in Ireland at the start of 2018. We ensure that we are constantly updated on the market place, current trends, business news, and job opportunities within every sector that we recruit for, and we are constantly looking to expand into new areas as demand for our offerings continues to increase.

Registada há 2 anos no SAPO Emprego 686 ofertas anunciadas nos últimos 6 meses

Detalhe da Função


Helping internal and external customers,
Contacting other departments when there is an issue to be solved,
Keeping customer request queues as low as possible,
Customer research (bonuses, deposits, transactions, betting slips, documents, bet
Handling customer request queues assigned accordingly to workload,
Having a high knowledge of products offered by the company,
Attending team meetings and activities
Taking over in the absence of the team leader

Key Relationships:

Internal Customer Service, Payments & Fraud, Marketing, CRM / VIP
External Casino Support, Bookmakers
Decision Making Authority
Escalate issues to the Head of Department


Level of education Graduation of high school or post-secondary school
Work Experience preferably at least one year
Skills strong communication skills; knowledge of Internet related software
English - B2
German - C2

Pesquise também por: German  |  Customer Support


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