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German speaking Customer Support Agent

Betting Connections
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

With more than 32 professionals, Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry.

We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

We operate throughout most European countries and all of the iGaming hubs across the globe, currently providing support for the industry’s leading operators and suppliers! We are 100% committed to making that perfect match between employers and jobseekers across all functions within the industry.


Registada há 3 anos no SAPO Emprego 323 ofertas anunciadas nos últimos 6 meses

Detalhe da Função


Helping internal and external customers,
Contacting other departments when there is an issue to be solved,
Keeping customer request queues as low as possible,
Customer research (bonuses, deposits, transactions, betting slips, documents, bet
Handling customer request queues assigned accordingly to workload,
Having a high knowledge of products offered by the company,
Attending team meetings and activities
Taking over in the absence of the team leader

Key Relationships:

Internal Customer Service, Payments & Fraud, Marketing, CRM / VIP
External Casino Support, Bookmakers
Decision Making Authority
Escalate issues to the Head of Department


Level of education Graduation of high school or post-secondary school
Work Experience preferably at least one year
Skills strong communication skills; knowledge of Internet related software
English - B2
German - C2

Pesquise também por: German  |  Customer Support


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