Encontre o emprego certo

Tem 1.844 ofertas que pode consultar


Este anúncio já não se encontra disponível



Sugerimos que utilize as ferramentas de pesquisa para consultar outras oportunidades de acordo com o seu perfil.




German Speaking Technical Advisor

ID:
8748097
Data:
22-07-2020
Empresa:
SpotON Connections
País:
Malta
Categoria(s):
Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
Informação exclusiva JobMatch

Descrição da Empresa

SpotOn Connections offers international recruitment solutions and career consultancy for all industries across Europe. We deliver a premium service at all stages of the recruitment process, taking the time to get to know our clients and candidates on a personal level so that we can make the perfect match. Our network of consultants come from a recruitment background, with particular specialisation on the finance, legal, technical, and multilingual industries.

We pride ourselves on our ability to fully understand the needs of both our clients and candidates, building long term relationships that are mutually beneficial to all. Our highly tailored approach to recruitment ensures that we know exactly what individuals are looking for and allows us to match the correct profile to the correct role across all functions, ranging from entry level to senior level positions.

We currently have more than twenty five staff working at our offices in Malta and Portugal, and will be opening a new office in Ireland at the start of 2018. We ensure that we are constantly updated on the market place, current trends, business news, and job opportunities within every sector that we recruit for, and we are constantly looking to expand into new areas as demand for our offerings continues to increase.

Registada há 3 anos no SAPO Emprego 378 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Responsibilities:

We are looking for the right candidate able to provide friendly, efficient and customer-oriented service to our Client.
Inbound support (e.g. technical assistance and advice on Smart Mobility and e-Performance Services for both customers and dealers, such as administration of customer accounts, registration or operating issues, charging network, parking services, etc.)
Cross-sales (e.g. clarification of contract-related questions, extending subscriptions, etc.)
Outbound support (e.g. related Smart Mobility or e-Performance Services)
Case monitoring (Monitoring, handling and - if necessary – escalation of open cases)
Response Card (e.g. handling of response cards, administration of opt.-ins and opt.-outs)

Requirements:

German native or advanced level
English advanced level (minimum C1)
No employment termination due to just cause in work history
Knowledgeable in Windows based and Microsoft Office Applications
Secure handling of IT systems
Excellent listening and written/oral communication skills in supported languages
High passion for automotive topics and digital technologies
Make empowerment business decisions with little guidance
Demonstrate out of the box thinking in order to resolve customer concerns
Proficient documentation and note taking; must be able to clearly document information
Maintain a clear understanding of policy and procedures and warranty coverage
Understand the geography of the respective markets working for and being able to identify regions and provinces

Considered as an Asset
Experience in the customer service/ call center industry is preferred
1 year working experience within technical areas; or 1 year working experience within automotive OEM customer service; or 3 years working experience within premium customer service with affinity for technical / automotive topics at the same time
Experience with Luxury Brands and Customer Relationship Management Systems (CRM)

Pesquise também por: German  |  CS

SAPO EMPREGO

Não perca nem mais uma oportunidade!

As melhores ofertas de Emprego no seu email de segunda a sexta.

Subscrever Newsletter

Procura por Data de Publicação

Procura por País

Procura por Categoria

Procura por Experiência Profissional

Procura por Habilitações Académicas

Siga-nos em:
Twitter   Facebook   LinkedIn   RSS