Descrição da Empresa

A IZERTIS PORTUGAL é uma empresa que desenvolve a sua atividade na área de sistemas e tecnologias de informação. Constituída por elementos versáteis, com experiência alargada e conhecimentos consolidados, a equipa da IZERTIS permite-lhe responder necessidades dos clientes. Aposta no desenvolvimento profissional dos seus recursos, com objetivo de atração e retenção de talentos orientados e motivados, de forma a garantir qualidade nos serviços prestados.    

Descrição da Função

Own the AI4Dev service: vision delivery, roadmap, priorities and service lifecycle Define and track service KPIs (adoption, usage, user satisfaction, cost) and report on them to stakeholders Identify improvement opportunities based on performance data, user feedback and market developments Coordinate technical team to deliver the service Gather, analyze and prioritize user feedback, with a visible feedback loop back to users Drive adoption across development teams through onboarding, documentation, training, demos and success stories Build and support the AI developer community Act as the main interface between business stakeholders, users and technical teams Drive the continuous evolution and adoption of the service. Minimum requirements 5+ years as Service Owner, Product Owner or Product Manager of digital services or platforms (AI domain is preferred) Experience managing digital services or platforms across their lifecycle (launch, evolution, adoption) Strong stakeholder and community management experience Experience working with software engineering or DevOps teams Experience defining and managing product or service roadmaps, ideally with measurable KPIs Strong service ownership and organisational skills Excellent communication and stakeholder management abilities Strong understanding of AI and Generative AI concepts, and of their use cases across the software development lifecycle (code generation, review, testing, documentation) Knowledge of the current AI developer tooling landscape - AI coding assistants and agentic IDEs (e.g. Kiro, GitHub Copilot, Cursor) and their open source equivalents Familiarity with open source AI technologies Ability to understand technical concepts and trade-offs without being a hands-on AI engineer Comfortable defining and using service metrics to drive decisions Excellent English communication skills (written and spoken) Mandatory Requirements Fluent English (C1 or higher) Experience with AI platforms, AI-enabled services or developer experience (DevEx) products Hands-on experience using AI coding assistants or agentic IDEs in a development workflow Nice to Have Agile certification (Scrum, AgilePM or equivalent) SAFe certification or experience working in a SAFe environment ITIL Foundation or practical experience with IT service management Working knowledge of French

Localização

• Lisboa, Portugal