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Arabic Customer Service Representative
Descrição da Função
Work place: Lisbon Complete training WORK PERMIT required About the company: Our client is a worlds leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains. Your Role: Are you passionate about the online marketing world? Would you like to learn more about Marketing on Social Media? This is a position for you! What you will be doing: Provide support to small and medium-sized businesses (SMBs) across multiple channels chat (live channel), email and phone both in Arabic and English; Provide pre and post-sales support for all self-service products; Provide product and tool support to improve clients experience; Identify trends and solve problems facing multiple SMB clients. Requirements: Fluent command of Arabic (min. C1) Good level of English (min. B2) Interest in digital technologies No experience needed but would be an asset Excellent soft and communication are a must CONTRACT: Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal) Private health insurance after contract signature (additionally to the standard insurance). Note: When you apply for this vacancy, you are giving your GDPR consent to SmartRecruitments We might share your CV details directly with our client for the purpose of recruitment.
Localização
- Todo o país, Portugal