Descrição da Empresa

“Every moment is a right moment because you are never going to be ready” - Real Recruitment Solutions At Real Recruitment Solutions we offer quality and dynamic recruitment solutions to expats who are willing to make their dream come true by working and living in Portugal. Guided by the common goal to help others, we are united to connect the right person with the right job. Get in touch with us to start your career abroad.

Descrição da Função

- Starting date: 07.10 and more! - Full-time position for a leading cosmetics company - Work from Porto, Portugal - Online recruitment process We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer. We're seeking Beauty Advisors to join the team in Porto! We're partnering with a leading cosmetics company and looking for talented individuals for Customer Service roles. The ideal candidate is goal-oriented, possesses excellent interpersonal skills, and excels in managing telephone interactions. Responsibilities: - Customer contact via live chat, phone, E-mails, webforms or Social 1:1. - Management of consumer requests relating to Information and complaints. - Providing excellent solutions, and service. - Providing product and beauty advice in a professional, precise and timely manner. Requirements: - Flawless communication skills, both written and oral in Greek (C2 or C1) + Advanced English (B2); - Excellent communication skills, empathy & high focus on customer satisfaction - Customer orientation, problem solving skills, teamwork - Good IT skills - required competence and speed in the use of tools to report interactions Nice to have: - Prior experience in Cosmetics and Luxury sector is preferred - Knowledge and experience with digital and social media - Previous experience in Customer Service What we offer: - Full time contract - Base salary without accommodation: 1401€ - Base salary with accommodation (room in shared apartment with bills included): 1060€ - You will also receive payment for completing the training CONTRACT: - Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal) - Private health insurance after contract signature (additionally to the standard insurance). FOR INTERNATIONAL CANDIDATES: - Airport pick-up and administrative assistance with your registration in Portugal; - Reimbursement of your initial flight expenses after 9 months of successful integration; - Free Portuguese lessons, sports activities, cooking lessons and much more!! Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.

Localização

• Porto, Portugal